Returns Policy

ZippyPaws is dedicated to designing and manufacturing high quality products.

Our Guarantee

We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange.

Internet Purchases

ZippyPaws gladly accepts returns of unused or defective merchandise purchased online for full refund or exchange within 30 days of original purchase. Refunds will be made in the form of the original payment.

Returns

You can send the item back to us at the address below using any method, at your expense. Once we receive your package, we will promptly process an exchange or issue a refund in accordance with this policy. Our return address is:

ZippyPaws Returns
14279 Albers Way
Chino, CA 91710
USA

Please include the following information with your return:

A copy of your order confirmation or your order number
Your name and billing address

Contact Us

If you have any questions, please feel free to email us at zippy@zippypaws.com