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I purchased a toy but no longer want it, can I return it?
I returned my item and it has been received, when do I get my refund?
I received a damaged/defective item from ordering on ZippyPaws, what can I do?
I purchased a ZippyPaws toy from a third party(i.e. Chewy, Amazon, Marshalls, Target, etc) and it is now damaged/is defective, can I return it to you for a refund or replacement?
After playing with a ZippyPaws toy, my dog ripped it apart, can I get a refund or replacement?
The return window for a third party purchase of a ZippyPaws toy has ended, can I return it to you all instead?
I ordered a while ago, where is my package?
Normal Estimated Shipping | Holiday Estimated Shipping |
3 Business Days | 5-10 Business Days |
I purchased from ZippyPaws but I am not in the US, can I still get a return/replace an item?
My dog received a ZippyPaws toy as a gift, but it did not hold up, can I get a refund or replacement?