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SPECIALS & EVENTS

Consumer Return Policy

We believe that we offer the best quality toys on the market and we stand behind our products! We understand that sometimes a product is not 100% what you had in mind, so we’re offering a refund or exchange within 90 days of purchase, as long as the product is unused*. Of course, if a product is defective we will replace or refund your purchase.

To start the returns process, please email us at zippy@zippypaws.com or call us at 909-606-6094.

 

* An unused product is one that is in its original packaging and unwashed or unused by a dog.

 

***For wholesale accounts please email our sales department at sales@zippypaws.com 

 

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